Frequently Asked Questions

Bixby Trash & Recycling — FAQ

ARE YOU LOCAL?

Yes, we’re local and nothing means more to us than serving Bixby. Bixby is our home and it’s our priority to make a difference in the lives of people by providing the very best in trash collection, recycling, and disposal.

DO YOU HAVE EXPERIENCE IN THE BUSINESS?

Yes, we have hauled trash in Tulsa for many years. As our founder, Kenny Burkett, likes to say, we’re a company “big enough to serve you and small enough to know you.” That means we’re a local company with a heart and passion for people in the local community, doing all we can to reduce waste and ensure a cleaner future for generations to come.

YOU DON’T TAKE EVERYTHING?

Well, almost. Our trucks have a really strong arm that extends out and grabs the container, dumps it almost upside-down, then sets it back down with the lid closed. The containers can handle 335 lbs. before they bust out the sides; the arm can’t quite lift that much. Anything over approximately 250 lbs. makes it very difficult for the arm to tip the can once it reaches the top. So, our weight limit is 250 lbs.

HOW DOES THE AUTOMATED SERVICE WORK?

With automated service, there is a truck and a driver that come by to pick up your trash. Therefore, most everything needs to be in a container. We understand that people are going to have an occasional box or extra bag because of a party or recent purchase or something of that nature, and that’s okay—if it’s just occasionally. If you consistently have extra trash outside your container then we’ll recommend that you go up to two containers. It’s that simple! Plus, it’s neater and easier for you too! And it helps keep the streets looking cleaner.

WHY DON’T YOU HAVE TWICE PER WEEK PICK UP?

Most cities nationwide provide once per week pickups due to fuel prices. A lot of people are worried about once per week pickups saying, “What if you miss that pickup day, then we’ll have two weeks of trash built up?” Well, we can say that we very rarely miss; the only case where we might miss a pickup is if the road conditions are so terrible that it would be too dangerous to drive around in a “20-ton bob-sled.” And let’s face it, it’s extremely rare to get that kind of weather in Oklahoma. We can only count a few missed haul days since 1989 and it was for terrible road conditions. We have serviced Tulsa for many years and have many happy customers because of our consistent service. Another worry people have about once per week service is finding the space for multiple containers. Several of our current customers that have multiple containers leave one in their garage for their household trash and once in their backyard for yard clippings, boxes, etc.—a neat and simple organization of trash!

DO YOU HAVE ONLINE BILL-PAY OR AUTOMATIC DRAFT?

Set up auto-pay or paperless invoicing at our website HERE or call our office at (918) 582-1147